The Alert Delivery Options screen allows you to customize how you receive alerts on your debit/credit card activity. If you do not want to receive an alert for an option, simply toggle OFF the method to stop receiving alerts for that card. At least one delivery option must be enabled for each card.
Keep in mind, the phone number and email address are pulled directly from your Alerts & Notifications settings in Online Banking. If you haven't entered a phone number and enrolled in Text Message Banking, you won't be able to receive text alerts.
SMS Text Alerts – If an option to enable SMS Text Alerts does not display, you can enable them by selecting Alerts & Notifications from the Additional Services tab. Follow the onscreen prompts for adding your phone number for Text Message Banking. Once Text Message Banking is enabled, please return back to the Card Control screen. Access the Alert Delivery Options and you will now see your phone number and the toggle to enable SMS Text Alerts for Card Alerts.
Push Notifications – If an option to enable Push Notifications does not display, you can enable them by accessing the More button within the Mobile Banking App and then click the Settings icon. Once in the Settings menu you can enable Push Notifications by clicking on the link. Once Push Notifications are enabled, please return back to your Card Control screen. Access the Alert Delivery Options and you will now see the toggle to enable Push Notification for Card Alerts.