For your security, be sure that you do not include your account number, or any other personal information, in the message box. To submit a secure form, login in to your Online Banking and use our Online Support Center (located under the Products & Services tab).
With your busy lifestyle, we know that convenience is important. That's why our Contact Center Representatives are available to take your call from 7:30 a.m. to 6:00 p.m. Monday through Friday. Our team of dedicated professionals are able to answer your questions quickly and easily along with E-Service Specialists who can provide specific answers about online services. Whether you call or email, you'll enjoy ease of access to help and information you need.
Fax: 334.598.1147 or 1148
888.918.7739 Report lost/stolen Debit Cards
800.449.7728 Report lost/stolen Credit Cards
866.985.2273 Debit card PIN reset (cards starting with 5420 or 5142)
888.886.0083 Credit card PIN reset (cards starting with 5407)