Contact Us

Ask us a question! Our Knowledgebase may have the answers you're looking for.

For your security, be sure that you do not include your account number, or any other personal information, in the message box. To submit a secure form, login in to your Online Banking and use our Online Support Center (located under the Products & Services tab).

We're Here for You with Extended Hours

With your busy lifestyle, we know that convenience is important. That's why our Contact Center Representatives are available to take your call from 7:30 a.m. to 6:00 p.m. Monday through Friday. Our team of dedicated professionals are able to answer your questions quickly and easily along with E-Service Specialists who can provide specific answers about online services. Whether you call or email, you'll enjoy ease of access to help and information you need.

Get in touch

Contact Center:
334.598.4411

Outside Calling Area:
Toll Free: 800.448.4096

Fax: 334.598.1147 or 1148
Email: cuinfo@allincu.com

Credit and Debit Card information

888.918.7739 Report lost/stolen Debit Cards
800.449.7728 Report lost/stolen Credit Cards
866.985.2273 Debit card PIN reset (cards starting with 5420 or 5142)
888.886.0083 Credit card PIN reset (cards starting with 5407)