Contact Us

Ask us a question! Our Knowledgebase may have the answers you're looking for.

For your security, be sure that you do not include your account number, or any other personal information, in the message box. To submit a secure form, login in to your Online Banking and click Secure Messaging, located under the Support link or under the More button within Mobile Banking.

We're Here for You with Extended Hours

Our Contact Center Representatives are available to take your call from 7:30am to 8:00pm CST Monday through Friday. Our team of dedicated professionals are able to answer your questions quickly and easily along with E-Service Specialists who can provide specific answers about online services. Whether you call, chat, or email, you'll enjoy ease of access to help and information you need.

Get in touch

Contact Center:
334.598.4411

Outside Calling Area:
Toll Free: 800.448.4096

Fax: 334.598.1147 or 1148
Email: cuinfo@allincu.com

Credit and Debit Card information

888.918.7739 Report lost/stolen Debit Cards
800.449.7728 Report lost/stolen Credit Cards
866.985.2273 Debit card PIN reset
888.886.0083 Credit card PIN reset