With your busy lifestyle, we know that convenience is important. That's why our Contact Center Representatives are available to take your call from 7:30 a.m. to 6:00 p.m. Monday through Friday. Our team of dedicated professionals are able to answer your questions quickly and easily along with E-Service Specialists who can provide specific answers about online services. Whether you call or email, you'll enjoy ease of access to help and information you need.
Fax: 334.598.1147 or 1148
888.918.7739 Report lost/stolen Debit Cards
800.449.7728 Report lost/stolen Credit Cards
866.985.2273 Debit card PIN reset (cards starting with 5420 or 5142)
888.886.0083 Credit card PIN reset (cards starting with 5407)
We also have 5,000 branch offices at Credit Union Service Center locations nationally and in six foreign countries to serve you. (Limited withdrawal limits apply. Deposit availability subject to extended holds.)