Online Security Center

Protect Yourself from Identity Theft and Fraud

Our Online Security Center brings you safety tips, security notices and the most current scam alerts to help protect you and your security online. Please note that All In Credit Union will not ask for your personal information through text message or unsecure email.

To protect your account, never give your account number, card PIN, online/mobile login information, or any other personal financial information to an unknown caller or suspicious email or text message.

Criminals will try to trick you into providing personal information over email or text, and instead, the links go to the criminal’s fraudulent sites.

Some scammers will send an email saying your online banking, debit, or credit card has been compromised or locked, and you need to enter personal information to reactivate your card.  All In will never ask you to give us your personal information for this purpose.

If you feel you have compromised your account in any way due to fraud, please contact us at 334.598.4411 or fraud@allincu.com immediately.


Online Account Takeover

Keep your transactions secure. The internet is a public network. Therefore, it is important to learn how to safeguard your credit union account information, credit card numbers, Social Security number, and other personal data.

Secure your computer. Clicking on the wrong link can leave you open to scammers, hackers, and identity thieves. The Federal Trade Commission'sOnline Security Page provides information and tips.

Think before you click. Receive an email claiming you can get a very low interest rate on a mortgage if you just click on the link? See an ad on a website that promises you can erase a negative credit score with just one click? Following suspect links like these can lead to a website with a virus designed to steal your information.

If it looks too good to be true, it probably is.

- National Credit Union Administration (NCUA)


Warning Signs of Potentially Compromised Computer System: 

  • Dramatic loss of computer speed
  • Changes in the way things appear on the screen
  • Computer locks up or freezes
  • Unexpected rebooting or restarting
  • Unexpected request for a token pass-code in the middle of an online session
  • Unusual pop-up messages, especially a message in the middle of an online banking session that says the connection to the bank system is not working (system unavailable, down for maintenance, etc.)
  • New or unexpected toolbars and/or icons
  • Inability to shut down or restart the computer

Best Practices for Safe Online Banking:

  • Review your account transactions daily to ensure that there are no fraudulent transactions. Notify All In ASAP if you see transactions on your account(s) that you did not conduct. You can contact 334.598.4411 orfraud@allincu.com.
  • Install an anti-virus software on your computer
  • Do not download “free versions” of anti-virus programs as these versions do not provide “real-time” protection.
  • Install anti-spyware/malware software and update them often.
  • Be suspicious of emails from All In or any financial institution requesting account information, account verification or online banking credentials such as usernames, passwords, token codes, and similar information.
  • Create strong passwords and do not use your online banking password for other websites.
  • Change the default login passwords on all network devices.
  • Never access your All In account, or other financial accounts at internet cafes, public libraries, airports, etc. Unauthorized software can be installed to trap account number and login information leaving open the possibility of fraud.

What To Do if You are a Victim of Online Account Takeover:

  • Immediately cease all activity on the computer that is compromised. Disconnect the internet cable to ensure that there is no internet access to the computer.
  • Immediately contact All In (334.598.4411) to notify us that you are a victim of online account takeover. All In will assist you with:
  • Disabling online account access
  • Changing online banking credentials
  • Closing compromised account(s) and opening new account(s) as appropriate
  • Maintain a written chronology of what happened, what was lost, what agencies you have reported the incident to, as well as the representative spoken to, the phone number, and any relevant reference number(s).
  • File a police report and provide the facts and circumstances surrounding the loss. Having a police report on file will facilitate dealing with insurance companies, financial institutions, and other establishments.

If you feel you have compromised your account in any way due to fraud, please contact us at 334.598.4411 or fraud@allincu.com immediately.