Privacy Policy

All In Federal Credit Union (All In Credit Union) is dedicated to providing you with competitive products and services to meet your financial needs. At the same time, we recognize our responsibility to protect the nonpublic personal information of our members. Your financial privacy is important to us.

The information in our federal Privacy Notice explains our policies for using and protecting the personal financial information you entrust to us during the application for or servicing of one of our products or services.

Click to View our Privacy Notice. Please refer to this notice for additional information about our privacy practices.

By using this website or the All In CU Mobile Banking App, you agree to the terms and conditions of this Privacy Policy.

Safeguarding Member Information

Only employees who need information to provide products or services to you are allowed access to nonpublic information about you. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to guard your nonpublic personal information.

At All In Federal Credit Union (All In Credit Union), it is our policy to never request account information via email. If you receive an email from someone claiming to be affiliated with All In Credit Union asking for personal information please contact us immediately at 334.598.4411 or 800.448.4096 or email our Fraud Department at allincu.fraud@allincu.com.

  • Credit Union members and the public may receive copies of this notice of privacy practices by contacting the Credit Union.
  • This notice meets the notification requirements of the National Credit Union Administration regulation on privacy of consumer information, Part 716.

Information We Collect

All In Credit Union does NOT collect any personal information from a child without parental consent or parental notification. All In Credit Union will not request that children submit personal information online nor will All In Credit Union make personal information publicly available. All In Credit Union does not allow anyone to publicly post or otherwise distribute personally identifiable contact information. All In Credit Union is not responsible, however, for the practices of any third-party sites to which we may provide links from within our site. We encourage you to read the privacy statement of all linked websites to become acquainted with their specific privacy practices.

When you use our website or the All In CU Mobile Banking App, we may collect Personal Information that you submit to us voluntarily, or Online Activity Data that we collect passively.

Personal Information is information such as your name, mailing address, email address, telephone number, Social Security number, or other information that identifies you. This information may be collected when you voluntarily provide it to us through forms on our website or in the All In CU Mobile Banking App. These forms could include applications, information temporarily saved in form fields, and sign-in pages for the loan application access.

Online Activity Data includes information such as your IP address, browser type and display/screen settings; how you interact with our website and the All In CU Mobile Banking App; mobile device and advertising IDs; social media preferences and other social media data; and other data that may be aggregated and that does not identify individual consumers/members. This data may be collected using cookies and other online tracking devices, depending on your browser settings. Cookies are small pieces of data sent from a website and stored on your computer by your web browser that can allow other websites that you visit to track your browsing activities. A web beacon is a small string of HTML code that represents a graphic image on a website or email. We may also partner with third parties to monitor activities on our own website and other websites. These partners may use cookies, and/or other monitoring technologies to compile statistics about website visitors. Additionally, we may collect Online Activity Data when you use the All In CU Mobile Banking App or your mobile device browser to access our website, i.e., geolocation data (if you have enabled location services on your device). We may also collect Online Activity Data or information such as your likes, interests, feedback, and preferences when you interact with our official pages on social media websites such as Facebook, Twitter, LinkedIn, YouTube, and Instagram or from our social media partners (but only if you choose to share with them and they, in turn, share that information with us). Please refer to the policies of those companies to better understand your rights and obligations with regard to your activity on those websites.

Some features of our website and the All In CU Mobile Banking App may request access to data located on your device. This may include biometric, camera, images, contacts, and geographic location data. This access will be requested through an on-screen prompt, and if access is not allowed, the feature requiring that data will not be fully functional.

How We Use Information

We may disclose aggregated and de-identified information about our users, and information that does not identify any individual, without restriction.

We may use Personal Information and Online Activity Data we have collected for a variety of reasons, including:

  • to present our website and its contents to you
  • to enable you to use online tools or perform certain online transactions
  • to service and manage your account, including responding to or updating you on inquiries, or to contact you about your accounts or feedback
  • to offer you special products and services and deliver advertisements to you in the form of banner ads, interstitial pages (ads that appear as you sign in or sign out of your online accounts) or other promotions
  • to analyze whether our ads, promotions, and offers are effective
  • to help us determine whether you might be interested in new products or services, and to improve existing products and services
  • to verify your identity and/or location to allow access to your accounts, and conduct online transactions
  • to manage fraud and data security risk
  • to personalize and optimize your website browsing and app experiences by examining which parts of our website you visit or which aspect of the All In CU Mobile Banking App you find most useful
  • to comply with federal, state, or local laws; civil, criminal, or regulatory investigations; or other legal requirements
  • to share with trusted third parties who are contractually obligated to keep such information confidential; and to use it only to provide the services we have asked them to perform

For a description of how we may share information collected from consumers who have applied for or obtained a consumer product or service from us, please refer to our federal Privacy Notice.

Information We Disclose

We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances as permitted by law.

We disclose your Personal Information and Online Activity Data to third parties for our business purposes. The general categories of third parties that we share with are as follows:

  • Third party service providers
  • Affiliated websites and businesses in an effort to bring you improved service across our family of products and services, when permissible under relevant laws and regulations
  • Other companies to bring you co-branded services, products, or programs
  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you
  • Third parties or affiliates in connection with a corporate transaction, such as a sale, consolidation or merger of our financial institution or affiliated business
  • Other third parties to comply with legal requirements such as the demands of applicable subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security, or technical issues; to respond to an emergency; or otherwise, to protect the rights, property, or security of our customers or third parties

Children’s Privacy Policy 

We do NOT collect any personal information from a child without parental consent or parental notification. The Credit Union will not request that children submit personal information online nor will the Credit Union make personal information publicly available. The Credit Union does not allow anyone to publicly post or otherwise distribute personally identifiable contact information. We do not entice any child with a special game, prize or other activity, to get them to divulge more information than is needed to participate in the activity. We are not responsible, however, for the practices of any third-party sites to which we may provide links from within our site. We encourage you to read the privacy statement of all linked websites to become acquainted with their specific privacy practices.

Cookies

When you use our digital services, we may receive technical information such as your browser type, IP address, type of operating system you use, your geolocation, the name of your internet service provider and pages visited on our sites. All In Credit Union gets this information by using technologies — such as, cookies, tracking pixels, and mobile device geolocation — to provide you with servicing data, like our branch location information; to research and improve our online experiences; and to advertise our financial products and services to you.

Our website may use cookies (small pieces of information sent by our web server to a visitor's web browser that reminds our site about the user visits). We do not store confidential or sensitive information in cookies. The use of cookies allows us to enhance your Online Banking session and ease navigation through our website. For Online Banking, cookies are required to help protect the privacy of your transactions by, for example, automatically terminating the online session if you forget to log out. It is important to know that cookies cannot be used to capture your email address, obtain data from your hard drive or gain confidential or sensitive information about you (name, member number, SSN, etc.). 

A cookie also lets us know if you are logging into your Online Banking from a computer or mobile device you normally use. For your protection, if you try to log in from a different computer or mobile device, you will be required to receive and input a new one-time passcode to confirm your identity.

You have the option to set your browser to notify you before accepting a cookie, allowing you to control whether a cookie is accepted or rejected. Information on these settings can be found under the "Help" menu in most browsers.

Using Your Browser and Mobile Device

If you prefer, you can change your cookie settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting your settings but doing so will limit the range of features available to you with our digital products and services and other major websites that use cookies, including not being able to access your accounts online through a browser. Remember, All In Credit Union has a Mobile Banking App that provides on-the-go access, should you prefer it over a browser experience.

How to Manage Browser Settings for Cookies

Some mobile devices come with a non-permanent advertising identifier or ID which gives companies the ability to serve targeted ads to a specific mobile device. In many cases, you can turn off mobile device ad tracking or you can reset the advertising identifier at any time within your mobile device privacy settings. You may also choose to turn off location tracking on your mobile device. By turning off ad tracking or location tracking on your mobile device, you may still see the same number of ads as before, but they may be less relevant because they will not be based on your interests.

Third-Party Link Disclaimer

All In Credit Union's website contains links to other websites for additional services and/or purely for informational purposes. A link between this website and another website does not constitute a product or program endorsement by All In Credit Union or any of its employees. The Credit Union does not provide and is not responsible for, the product, service, overall website content, security, or privacy policies on any external third-party sites.

Please Note: 

  • All In Credit Union is not responsible for the availability or content of the third-party site.
  • All In Credit Union does not represent either the third party site or the member, should the two enter into a transaction. 
  • The privacy and security policies of the third-party site may differ from those practiced by All In Credit Union.

Changes to this Privacy Policy

We reserve the right to amend or change our online privacy practices in the future and we may revise this Privacy Policy at our discretion and at any time. Changes to this Online Privacy Policy will be posted to our website.

Notice to Consumer of State Privacy Protections: 

USA Patriot ACT

The USA Patriot Act requires all financial institutions to take extra security precautions to help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open a new account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your driver’s license or other government-issued photo identification. You can rest assured that we will only request the information required by the law and that we will use the information only for purposes of complying with the law. Your privacy is our top concern, and we will respect and protect it as always, consistent with the law’s requirements. We thank you for your understanding and for joining us in securing a safer tomorrow.